{"id":10782,"date":"2022-05-20T16:43:00","date_gmt":"2022-05-20T09:43:00","guid":{"rendered":"https:\/\/www.pnj.com.vn\/blog\/?p=10782"},"modified":"2022-05-20T16:43:02","modified_gmt":"2022-05-20T09:43:02","slug":"thanh-cong-cua-pnj-tren-zalo-nhung-li-do-khien-ban-phai-bam-theo-doi","status":"publish","type":"post","link":"https:\/\/www.pnj.com.vn\/blog\/thanh-cong-cua-pnj-tren-zalo-nhung-li-do-khien-ban-phai-bam-theo-doi\/","title":{"rendered":"Th\u00e0nh c\u00f4ng c\u1ee7a PNJ tr\u00ean Zalo &#038; nh\u1eefng l\u00ed do khi\u1ebfn b\u1ea1n ph\u1ea3i b\u1ea5m &#8220;theo d\u00f5i&#8221;"},"content":{"rendered":"\n<p><strong><em>V\u1edbi t\u01b0 duy t\u1eadn d\u1ee5ng m\u1ecdi n\u1ec1n t\u1ea3ng \u0111\u1ec3 ti\u1ebfp c\u1eadn v\u00e0 k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng, PNJ ti\u1ebfp t\u1ee5c \u0111\u00f3n nh\u1eadn nh\u1eefng th\u00e0nh c\u00f4ng r\u1ef1c r\u1ee1 tr\u00ean k\u00eanh Zalo.<\/em><\/strong><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 ez-toc-wrap-left counter-flat ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a23f66f2a9b7\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a23f66f2a9b7\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.pnj.com.vn\/blog\/thanh-cong-cua-pnj-tren-zalo-nhung-li-do-khien-ban-phai-bam-theo-doi\/#Chien_thang_an_tuong_tren_nen_tang_Zalo\" >Chi\u1ebfn th\u1eafng \u1ea5n t\u01b0\u1ee3ng tr\u00ean n\u1ec1n t\u1ea3ng Zalo<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.pnj.com.vn\/blog\/thanh-cong-cua-pnj-tren-zalo-nhung-li-do-khien-ban-phai-bam-theo-doi\/#Tich_hop_tim_kiem_de_dang_tren_ZOA_PNJ\" >T\u00edch h\u1ee3p t\u00ecm ki\u1ebfm d\u1ec5 d\u00e0ng tr\u00ean ZOA PNJ<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.pnj.com.vn\/blog\/thanh-cong-cua-pnj-tren-zalo-nhung-li-do-khien-ban-phai-bam-theo-doi\/#PNJ_cham_soc_ban_moi_noi\" >PNJ ch\u0103m s\u00f3c b\u1ea1n m\u1ecdi n\u01a1i<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Chien_thang_an_tuong_tren_nen_tang_Zalo\"><\/span><strong>Chi\u1ebfn th\u1eafng \u1ea5n t\u01b0\u1ee3ng tr\u00ean n\u1ec1n t\u1ea3ng Zalo<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Lu\u00f4n ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u1ed5i m\u1edbi ch\u00ednh l\u00e0 kim ch\u1ec9 nam c\u1ee7a C\u00f4ng ty v\u00e0ng b\u1ea1c \u0111\u00e1 qu\u00fd Ph\u00fa Nhu\u1eadn PNJ. N\u00f3i v\u1ec1 ph\u01b0\u01a1ng di\u1ec7n qu\u1ea3ng b\u00e1 h\u00ecnh \u1ea3nh, PNJ lu\u00f4n nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eefng l\u1eddi c\u00f3 c\u00e1nh c\u1ee7a gi\u1edbi chuy\u00ean m\u00f4n l\u1eabn ng\u01b0\u1eddi d\u00f9ng nh\u1edd v\u00e0o nh\u1eefng chi\u1ebfn d\u1ecbch truy\u1ec1n th\u00f4ng \u00fd ngh\u0129a v\u00e0 th\u00f4ng \u0111i\u1ec7p nh\u00e2n v\u0103n. Ch\u01b0a d\u1eebng l\u1ea1i, th\u01b0\u01a1ng hi\u1ec7u c\u00f2n r\u1ea5t ch\u00fa tr\u1ecdng \u0111\u1ebfn ch\u00ednh s\u00e1ch h\u1eadu m\u00e3i, \u0111\u1ea7u t\u01b0 v\u00e0o n\u1ec1n t\u1ea3ng s\u1ed1 qua website: <a href=\"http:\/\/www.pnj.com.vn\">www.pnj.com.vn<\/a>, v\u1edbi m\u1ee5c \u0111\u00edch n\u00e2ng cao tr\u1ea3i nghi\u1ec7m v\u00e0 k\u1ebft n\u1ed1i s\u00e2u s\u1eafc v\u1edbi ng\u01b0\u1eddi d\u00f9ng.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-1024x768.jpg\" alt=\"\" class=\"wp-image-10783\" width=\"1024\" height=\"768\" srcset=\"https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-1024x768.jpg 1024w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-300x225.jpg 300w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-768x576.jpg 768w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-150x113.jpg 150w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-696x522.jpg 696w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-1068x801.jpg 1068w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-80x60.jpg 80w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-265x198.jpg 265w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" title=\"\"><figcaption><em>M\u1ed9t trong nh\u1eefng gi\u1ea3i ph\u00e1p m\u00e0 PNJ \u0111\u01b0a ra l\u00e0 s\u1eed d\u1ee5ng Zalo Official Account (ZOA).<\/em><\/figcaption><\/figure>\n\n\n\n<p>\u0110\u00e2y s\u1ebd v\u1eeba l\u00e0 c\u01a1 h\u1ed9i, v\u1eeba l\u00e0 th\u1eed th\u00e1ch v\u1edbi th\u01b0\u01a1ng hi\u1ec7u khi ph\u1ea3i gi\u1ea3i \u0111\u01b0\u1ee3c b\u00e0i to\u00e1n: l\u00e0m sao \u0111\u1ec3 ph\u1ee5c v\u1ee5 qu\u00fd kh\u00e1ch h\u00e0ng t\u1ed1t v\u00e0 nhanh h\u01a1n n\u1eefa. M\u1ed9t trong nh\u1eefng gi\u1ea3i ph\u00e1p m\u00e0 PNJ \u0111\u01b0a ra l\u00e0 s\u1eed d\u1ee5ng Zalo Official Account (ZOA).<em><\/em><\/p>\n\n\n\n<p>Xem trang s\u1ee9c v\u00e0ng t\u1ea1i \u0111\u00e2y:<\/p>\n\n\n\n<div class=\"wrap-product-referral owl-carousel owl-theme\"><\/div>\n\n\n\n<p>Vi\u1ec7c t\u01b0\u01a1ng t\u00e1c hai chi\u1ec1u qua tin nh\u1eafn gi\u1eefa ZOA c\u1ee7a PNJ v\u00e0 kh\u00e1ch h\u00e0ng \u0111\u00e3 kh\u1eb3ng \u0111\u1ecbnh s\u1ef1 \u0111\u00fang \u0111\u1eafn c\u1ee7a quy\u1ebft \u0111\u1ecbnh n\u00e0y, v\u1edbi c\u00e1c con s\u1ed1 \u1ea5n t\u01b0\u1ee3ng:<\/p>\n\n\n\n<p><strong>G\u1ea7n 11,000 tin nh\u1eafn<\/strong> chat t\u01b0\u01a1ng t\u00e1c 1-1 gi\u1eefa ZOA PNJ v\u00e0 kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c g\u1eedi \u0111i m\u1ed7i th\u00e1ng<\/p>\n\n\n\n<p><strong>G\u1ea7n 5.500 kh\u00e1ch<\/strong> h\u00e0ng li\u00ean h\u1ec7 qua ZOA \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5.<\/p>\n\n\n\n<p>T\u1ec9 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i t\u1eeb <strong>Broadcast Message l\u00e0 2,5%.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tich_hop_tim_kiem_de_dang_tren_ZOA_PNJ\"><\/span><strong>T\u00edch h\u1ee3p t\u00ecm ki\u1ebfm d\u1ec5 d\u00e0ng tr\u00ean ZOA PNJ<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Chi\u1ebfn l\u01b0\u1ee3c s\u1eed d\u1ee5ng Zalo Official Account (ZOA) c\u1ee7a PNJ \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao khi th\u01b0\u01a1ng hi\u1ec7u t\u1ea1o l\u1eadp m\u1ed9t ZOA ch\u00ednh, c\u00f9ng tr\u00ean 335 t\u00e0i kho\u1ea3n ZOA con d\u1ef1a tr\u00ean m\u1ea1ng l\u01b0\u1edbi c\u00e1c c\u1eeda h\u00e0ng tr\u00ean 53 t\u1ec9nh th\u00e0nh \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 nh\u1eadn s\u1ef1 t\u01b0 v\u1ea5n v\u00e0 t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi c\u1eeda h\u00e0ng t\u1ea1i \u0111i\u1ec3m mua nh\u01b0ng v\u1eabn th\u00f4ng qua ZOA \u0111\u1ea1i di\u1ec7n nh\u00e3n hi\u1ec7u. Chi ti\u1ebft h\u01a1n, ch\u1ec9 v\u1edbi v\u00e0i b\u01b0\u1edbc t\u00ecm ki\u1ebfm hay qu\u00e9t m\u00e3 QR theo d\u00f5i ZOA c\u1ee7a PNJ, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 chat tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean CSKH v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 v\u1ea5n \u0111\u1ec1 m\u00ecnh quan t\u00e2m b\u1ea5t k\u00ec l\u00fac n\u00e0o. <a href=\"https:\/\/www.pnj.com.vn\/blog\/4-tien-ich-rat-tien-nhung-it-nguoi-biet-tu-pnj\/\"><strong>4 ti\u1ec7n \u00edch r\u1ea5t TI\u1ec6N nh\u01b0ng \u00cdT ng\u01b0\u1eddi bi\u1ebft t\u1eeb PNJ<\/strong><\/a><strong><\/strong><\/p>\n\n\n\n<p>Ti\u1ec7n l\u1ee3i h\u01a1n, qu\u00fd kh\u00e1ch h\u00e0ng c\u00f2n d\u1ec5 d\u00e0ng b\u1eaft g\u1eb7p \u0111\u01b0\u1eddng d\u1eabn \u0111\u1ebfn ZOA PNJ tr\u00ean Zalo New feed qua nh\u1eefng b\u00e0i gi\u1edbi thi\u1ec7u \u01b0u \u0111\u00e3i, hi\u1ec3n th\u1ecb lu\u00e2n phi\u00ean tr\u00ean c\u1ea3 B\u00e1o M\u1edbi, Zing News, Zing MP3. \u0110\u1ebfn v\u1edbi ZOA c\u1ee7a PNJ, kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt nh\u1eefng b\u00e0i vi\u1ebft cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"PNJ_cham_soc_ban_moi_noi\"><\/span><strong>PNJ ch\u0103m s\u00f3c b\u1ea1n m\u1ecdi n\u01a1i<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>V\u1edbi h\u1ec7 th\u1ed1ng c\u1eeda h\u00e0ng tr\u1ea3i d\u00e0i to\u00e0n qu\u1ed1c, PNJ \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c ph\u1ea7n l\u1edbn nguy\u1ec7n v\u1ecdng mang trang s\u1ee9c \u0111\u1ebfn v\u1edbi to\u00e0n b\u1ed9 ng\u01b0\u1eddi d\u00e2n Vi\u1ec7t Nam. \u0110\u1ec3 hi\u1ec7n di\u1ec7n s\u00e2u r\u1ed9ng h\u01a1n, PNJ \u0111\u00e3 x\u00e2y d\u1ef1ng m\u1ed9t h\u1ec7 th\u1ed1ng v\u1edbi 335 t\u00e0i kho\u1ea3n ZOA con t\u01b0\u01a1ng \u1ee9ng v\u1edbi s\u1ed1 l\u01b0\u1ee3ng c\u1eefa h\u00e0ng t\u1ea1i 53 t\u1ec9nh th\u00e0nh.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-1-1024x768.jpg\" alt=\"\" class=\"wp-image-10784\" width=\"1024\" height=\"768\" srcset=\"https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-1-1024x768.jpg 1024w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-1-300x225.jpg 300w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-1-768x576.jpg 768w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-1-150x113.jpg 150w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-1-696x522.jpg 696w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-1-1068x801.jpg 1068w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-1-80x60.jpg 80w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-1-265x198.jpg 265w, https:\/\/www.pnj.com.vn\/blog\/wp-content\/uploads\/2022\/05\/Thanh-cong-cua-PNJ-tren-Zalo-nhung-li-do-khien-ban-phai-bam-\u0393Ctheo-doi\u0393C\u00a5-1.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" title=\"\"><figcaption><em>V\u1edbi 2 thanh Menu n\u00e0y, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng t\u00ecm ki\u1ebfm c\u00e2u tr\u1ea3 l\u1eddi cho c\u00e1c c\u00e2u h\u1ecfi \u0111\u01a1n gi\u1ea3n v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u00e0 ch\u00ednh s\u00e1ch c\u1ee7a doanh nghi\u1ec7p.<\/em><\/figcaption><\/figure>\n\n\n\n<p>Nh\u01b0 v\u1eady, kh\u00e1ch h\u00e0ng s\u1ebd d\u1ec5 d\u00e0ng trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean c\u1eeda h\u00e0ng, t\u00ecm hi\u1ec3u v\u1ec1 s\u1ea3n ph\u1ea9m \u0111ang c\u00f3 t\u1ea1i c\u1eeda h\u00e0ng g\u1ea7n m\u00ecnh nh\u1ea5t. H\u01a1n n\u1eefa, ZOA c\u00f2n cung c\u1ea5p c\u00e1c t\u00ednh n\u0103ng \u0111i k\u00e8m nh\u01b0 thanh Menu ch\u00ednh v\u00e0 Menu nhanh hi\u1ec3n th\u1ecb t\u1ea1i trang ch\u1ee7 ZOA v\u00e0 trong khung chat \u0111\u1ec3 ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 ch\u1ee7 \u0111\u1ed9ng t\u00ecm hi\u1ec3u th\u00f4ng tin chung v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 ch\u01b0\u01a1ng tr\u00ecnh \u01b0u \u0111\u00e3i c\u1ee7a PNJ. V\u1edbi 2 thanh Menu n\u00e0y, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng t\u00ecm ki\u1ebfm c\u00e2u tr\u1ea3 l\u1eddi cho c\u00e1c c\u00e2u h\u1ecfi \u0111\u01a1n gi\u1ea3n v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u00e0 ch\u00ednh s\u00e1ch c\u1ee7a doanh nghi\u1ec7p.<\/p>\n\n\n\n<p>Ngo\u00e0i ra, PNJ c\u00f2n thi\u1ebft l\u1eadp Chatbot v\u1edbi k\u1ecbch b\u1ea3n v\u00e0 t\u1eeb kh\u00f3a \u0111\u1ec3 ph\u1ea3n h\u1ed3i nhanh nh\u1eefng c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p, gi\u1ea3m th\u1eddi gian ch\u1edd c\u1ee7a kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 t\u1ed1i \u01b0u ngu\u1ed3n l\u1ef1c nh\u00e2n vi\u00ean CSKH.<\/p>\n\n\n\n<p>V\u1edbi ZOA v\u00e0 s\u1ef1 th\u00e0nh c\u00f4ng l\u1ea7n n\u00e0y, PNJ hi v\u1ecdng s\u1ebd ng\u00e0y c\u00e0ng g\u1eafn k\u1ebft s\u00e2u r\u1ed9ng h\u01a1n \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng th\u00e2n y\u00eau c\u1ee7a m\u00ecnh. Trong t\u01b0\u01a1ng lai, PNJ s\u1ebd c\u00f2n nhi\u1ec1u c\u1ea3i ti\u1ebfn v\u01b0\u1ee3t b\u1eadc h\u01a1n n\u1eefa. H\u00e3y b\u1ea5m theo d\u00f5i PNJ tr\u00ean m\u1ecdi n\u1ec1n t\u1ea3ng nh\u01b0 Facebook, Zalo, hay bookmark ngay PNJ Blog \u0111\u1ec3 \u0111\u01b0\u1ee3c bi\u1ebft ngay nh\u1eefng th\u00f4ng tin h\u1eefu \u00edch n\u00e0y b\u1ea1n nh\u00e9!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>V\u1edbi t\u01b0 duy t\u1eadn d\u1ee5ng m\u1ecdi n\u1ec1n t\u1ea3ng \u0111\u1ec3 ti\u1ebfp c\u1eadn v\u00e0 k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng, PNJ ti\u1ebfp t\u1ee5c \u0111\u00f3n nh\u1eadn nh\u1eefng th\u00e0nh c\u00f4ng r\u1ef1c r\u1ee1 tr\u00ean k\u00eanh Zalo. Chi\u1ebfn th\u1eafng \u1ea5n t\u01b0\u1ee3ng tr\u00ean n\u1ec1n t\u1ea3ng Zalo Lu\u00f4n ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u1ed5i m\u1edbi ch\u00ednh l\u00e0 kim ch\u1ec9 nam c\u1ee7a C\u00f4ng ty v\u00e0ng b\u1ea1c \u0111\u00e1 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10785,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[27,3],"tags":[],"_links":{"self":[{"href":"https:\/\/www.pnj.com.vn\/blog\/wp-json\/wp\/v2\/posts\/10782"}],"collection":[{"href":"https:\/\/www.pnj.com.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pnj.com.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pnj.com.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pnj.com.vn\/blog\/wp-json\/wp\/v2\/comments?post=10782"}],"version-history":[{"count":2,"href":"https:\/\/www.pnj.com.vn\/blog\/wp-json\/wp\/v2\/posts\/10782\/revisions"}],"predecessor-version":[{"id":10787,"href":"https:\/\/www.pnj.com.vn\/blog\/wp-json\/wp\/v2\/posts\/10782\/revisions\/10787"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pnj.com.vn\/blog\/wp-json\/wp\/v2\/media\/10785"}],"wp:attachment":[{"href":"https:\/\/www.pnj.com.vn\/blog\/wp-json\/wp\/v2\/media?parent=10782"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pnj.com.vn\/blog\/wp-json\/wp\/v2\/categories?post=10782"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pnj.com.vn\/blog\/wp-json\/wp\/v2\/tags?post=10782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}